You know if you make a customer unhappy, they won’t tell five friends, they’ll tell 5,000 friends.
You know if you make a customer unhappy, they won’t tell five friends, they’ll tell 5,000 friends.

Similar Jeff Bezos quotes:
Other Entrepreneurship :
- Without business skills, your passion or hobby will not translate into money in your pocket.
- GRATITUDE changes ATTITUDE in an instant.
- Sell before you start
- I strongly believe that missionaries make better products. They care more. For a missionary, it’s not just about the business.
- Choose a job that you like, and you will never have to work a day in your life.
- Coming together is a beginning, keeping together is progress, working together is success.
- Successful people do what unsuccessful people are not willing to do. Don’t wish it were easier; wish you were better.
- Healthiness and happiness are dependent on each other
- Our world is fundamentally different from the one we were taught about in school.
- Those who are crazy enough to think they can change the world usually do.
- Breakdowns create breakthroughs.
- Never expect to be known without doing some impossible work.
- Brand is just a perception, and perception will match reality over time.
- Change how you’re paid, change your life.
- The first step is to establish that something is possible; then probability will occur.
- Living in the past makes your future predictable.
- All men who have achieved great things have been great dreamers.
- We trade real estate for technology (which gets cheaper and more capable every year).
- Run wild and free like a waterfall
- Life begins when you start something, and blooms when you keep doing it.