You know if you make a customer unhappy, they won’t tell five friends, they’ll tell 5,000 friends.
You know if you make a customer unhappy, they won’t tell five friends, they’ll tell 5,000 friends.

Similar Jeff Bezos quotes:
Other Entrepreneurship :
- Starting a business with brother either ends business or ends brotherhood.
- To rise you must first fall.
- The thing about inventing is you have to be both stubborn and flexible. The hard part is figuring out when to be which.
- Hard worker always feel energetic.
- Be prepared to go the extra mile; there is less competition there.
- Making a product is just an activity, making a profit on a product is the achievement.
- The world is a Treasure Map
- There are no overnight success. It’s a combination of humility, sacrifices, tenacity, failure, and opportunity.
- The men who try to do something and fail are infinitely better than those who try to do nothing and succeed.
- If you want to increase productivity, cut the timeline in half.
- When you were making excuses someone else was making enterprise.
- Living is different from just existing.
- You’ve achieved success in your field when you don’t know whether what you’re doing is work or play.
- I believe in solving social ills with business skills.
- If it feels like it’s you versus the world, chances are it’s really just you versus yourself.
- I’d rather interview 50 people and not hire anyone than hire the wrong person.
- Don’t let the noise of others’ opinions drown out your own inner voice.
- Don’t worry about failure; you only have to be right once.
- The ladder of success is never crowded at the top.
- To be a great business person, you must be a great observer.