You know if you make a customer unhappy, they won’t tell five friends, they’ll tell 5,000 friends.
You know if you make a customer unhappy, they won’t tell five friends, they’ll tell 5,000 friends.

Similar Jeff Bezos quotes:
Other Entrepreneurship :
- In one minute you can change your attitude and in that minute you can change your entire day.
- Live your vision and demand your success.
- Without struggle, success has no value.
- When you go in search of honey, you must expect to be stung by bees.
- Pretend to be completely in control and people will assume that you are.
- If you never want to be criticized, for goodness’ sake don’t do anything new.
- You want to have a future where you’re expecting things to be better, not one where you’re expecting things to be worse.
- There is a hero in every heart just waiting for ignition.
- Don`t complain, Don`t compromise.
- If you try to be everything to everyone, you become nothing.
- A ship in the harbor is safe, but that is not what ships are built for.
- Accepting that the odds are against you is the same as accepting defeat before you begin.
- Entrepreneurship means that you are the founder, CEO, designer, developer, vendor, human resources, trainer, planner, executor and hustler
- Choose a job that you like, and you will never have to work a day in your life.
- If you are going through a lot, you are going to get a lot.
- Start with the customer and work backward
- Focus does not mean saying yes, it means saying no.
- Freedom is the foundation for all wonderful things in life.
- Success is going from failure to failure without losing enthusiasm.
- Trying is failing with honor.