You know if you make a customer unhappy, they won’t tell five friends, they’ll tell 5,000 friends.
You know if you make a customer unhappy, they won’t tell five friends, they’ll tell 5,000 friends.

Similar Jeff Bezos quotes:
Other Entrepreneurship :
- When something is important enough, you do it even if the odds are not in your favor.
- I strongly believe that missionaries make better products. They care more. For a missionary, it’s not just about the business.
- Someone is sitting in the shade today because someone planted a tree a long time ago.
- People judge you on your performance, so focus on the outcome.
- Persistence is very important. You should not give up unless you are forced to give up.
- There is no try. There is only do.
- Procrastination is one of the loyal aides of poverty.
- Tough times don’t last. Tough people do.
- To succeed in life, you need two things: ignorance and confidence.
- I woke up in the morning and saw, the world has moved on
- Great things in business are never done by one person, they are done by a team of people
- What you are seeking, is seeking you.
- It is better to fail in originality than to succeed in imitation.
- Stay hungry, stay foolish.
- In the end, we are our choices.
- If you really want to be happy, be happy and share happiness
- Your possibilities are limited only by your imagination.
- The way to screw up somebody’s life is to give them what they want.
- If you’re just starting out, don’t focus on the cheese, focus on the cow.
- Patience is a virtue not a vice.